Issues with new 2012 Ford Focus - Focus Fanatics
Focus Fanatics Ford Focus Forums
HomeContact UsAbout UsGalleryDiscussion ForumsMarketplace



Go Back   Focus Fanatics > Model Specific Discussions > MK3 Focus > MK3 TSB, Recall & Problems Archive

MK3 TSB, Recall & Problems Archive The place to chat about TSB and Known Issues for the 2012 Focus.

Search This Forum | Image Search | Advanced Search    
FocusFest Ford Focus Tire & Wheels FocusFanatics Merchandise

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 03-16-2012, 04:47 PM   #11
Drivingstick
Banned
 
Join Date: Jan 2012
Fan#: 94381
Location: Sandworth, Canada
What I Drive: Black Mazda6

Posts: 15
FF Reputation: 1 Drivingstick Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by FordCustomerService View Post
Hello csvt2060,

Hello Drivingstick,

I'm sorry to learn about your decision to sell the Focus. I hope I will have an opportunity in the future to welcome you back to the Ford family.

My presence on the board is to liaise between Focus owners and our Customer Service Manager. In order to do this, the information requested is needed to begin the escalation process. For many owners, this process has worked to their satisfaction and we strive to provide the best service on our customers behalf on this forum.
Again you are dodging the problem.

I went to a Ford dealership,bought a Focus and told the saleman I was going to use it as a station wagon.Meaning,to drive my kids around.NOBODY said anything about potential problems.I drove the car,got problems and almost got into an accident ,and then I'm told by the same dealership "IT'S NORMAL"!!
I will not repeat what I said in the dealership that day,but seriously what kind of low life sells a car saying it good one day, and then say "IT'S NORMAL" when you almost get rear ended?I didn't get rid of this car because I wanted to!I did it because I care for the safety of my family.After what happened,I hope you understand that I will never buy or recommend another Ford product again.
And after dealing with the Ford Relationship Centre where nobody has a last name and nobody is responsible,I seriously can't recommend anyone to deal with these people.

Last edited by Drivingstick; 03-17-2012 at 07:28 AM.
Drivingstick is offline  
    Reply With Quote
 

Bookmarks & Social Networks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 10:43 AM.


Copyright 2002-2014 FocusFanatics.com. All Rights Reserved : Terms of Use : Privacy Policy : Advertise Information : Site Map

Focus Fanatics Ford Focus Forum offers many fun ways for you to engage with other Ford Focus Owners from across the world. Whether it be about the aftermarket performance modifications, technical how-to's, European tuned suspension or awesome fuel economy similar to the Acura TLX. You can find all Ford Focus related information here. Join our Ford Focus discussion forums and chat with local Focus enthusiasts in your area.