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Old 02-23-2012, 01:34 PM   #11
FordCustomerService
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Quote:
Originally Posted by ruthrj View Post
Ford Customer Service called again today to give me an update. They are still no closer to determining the source of the car's hum.........
He said that the next course of action will involve a Ford Field Service Tech stopping by to drive the car and hear the hum for himself..........
Hello again ruthrj,

Thank you for your patience as the dealer and Customer Service Manager continue to work on resolving your concern. In the meantime, let me know if I can be of further assistance on my end.

Thanks,

Noemi
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