Took the car in for rattling headliner... - Focus Fanatics
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Old 01-04-2012, 09:27 AM   #1
herbz
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Join Date: Apr 2011
Fan#: 84909
Location: Boston, MA
What I Drive: 2012 SE Hatch 5MT Sterling Grey

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Took the car in for rattling headliner...

So I took my car yesterday in for this problem, where the headliner "glue" seemed to be coming loose and was rattling/vibrating at basically any speed from > 5 mph. I thought they would just remove it and reglue it and call it a day.

Dealer called me today and told me that there's a service notice out that affects my car in which the front springs cause the entire car to vibrate. They told me the part had been ordered and it would be done by tomorrow.

My gut feeling is the springs have nothing to do with it since the vehicle is not actually vibrating. It's just the headliner. I tried to express this to the guy but they are going to replace the front springs either way.

Either way I'll pick up the car tomorrow night and we will see about the headliner. If it's rattling I am not taking my car back, they will have to remove it and reglue it, just as I originally suspected.

I tried to search for this service bulletin but found nothing.


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