Huh, I found this review interesting.
"The 2012 Focus features Ford’s PowerShift twin-clutch six-speed automatic (standard on the SEL, $1095 on lower trim levels), but the technology might have been yanked out of the oven a few minutes early. It’s one of our few gripes with the car. Shifts can feel seamless if the driver is utterly unhurried, but they’re rather slow if there’s any attempt at upping the tempo. There were other problems, too. With 3000 miles on our test car, the clutches were already a little glazed and chattery, with vibrations working up the steering column when we rolled off under light throttle."
Yeah, sounds normal to me.