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Old 04-12-2011, 06:36 AM   #11
Autumnrenee1
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Yeah I private messaged Fordcustomerservice. Maybe i'll try and get an audio clip of the noise if possible because everyone seems curious if it's the same noise as theirs. The buzzing kind of sounds like metal is hitting something. It also sounds like it's from the front of the car.
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Old 04-12-2011, 07:56 AM   #12
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Hey Autumnrenee1,

I sent you a reply. Please check your inbox.

Deysha
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Old 05-18-2011, 11:46 AM   #13
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BuzZing

Hey, actually I ended up going to two ford dealerships to get the noise checked and I have documented confirmation that the car is making a buzzing/ grinding noise between 2 and 2.5 rpms. They said there is no fix yet but they have gotten many complaints about the same thing.
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Old 08-09-2011, 09:26 PM   #14
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Quote:
Originally Posted by Autumnrenee1 View Post
I just wanted to update everyone about a problem I asked about earlier. About a month ago I reported on this forum hearing a buzzing noise from my recently purchased 2011 ford focus. I brought it to Ford to get checked out, and yes there is a Transmission problem...the annoying part it, they said there is no "fix".

What am I supposed to do, know I bought a car with transmission problems and even though it's under warranty just wait? I'm feeling pretty screwed over. I bought this car because the transmission went in my old car, I can't do it in a new car too.

Anyway, they said that the complaint has been heard by other 2010 and 2011 focus owners, but still, no fix the dealership can do.
I just purchased a new 2011 Focus, and it has 12000k on it. I've noticed a problem in the transmission where it hesitates on take-off and then clunks into gear, and alot of clicking and clunking noises that weren't there when it was new... same story 'no fix' annoying . Feeling screwed as well:(
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Old 08-10-2011, 10:10 AM   #15
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Quote:
Originally Posted by toohip2bhere View Post
I just purchased a new 2011 Focus, and it has 12000k on it. I've noticed a problem in the transmission where it hesitates on take-off and then clunks into gear, and alot of clicking and clunking noises that weren't there when it was new... same story 'no fix' annoying . Feeling screwed as well:(
Hi toohip2bhere,

I'm sure it must be aggravating to still have transmission concerns. Please PM me with your VIN, contact information, mileage, & servicing dealer name/state and I will assist.

~Natasha
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Old 08-16-2011, 08:20 AM   #16
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I purchased a 2011 (new) the end of February....almost immediately I started experiencing the same buzzing noise in the transmission. Took the car in for service 5 times so far, 3 of the 5 they kept the car 1-2 days each time, finally calling in an Engineer. He admitted to hearing the noise, felt is didn't qualify as a "common" noise on their OASIS reporting, but again, could not recommend a fix for the vehicle. I AM MORE THAN FRUSTRATED. They got my money, now don't care if my car is ever fixed!!!! Any advice would be appreciated, and my advice is to NEVER buy a FORD!!!
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Old 08-16-2011, 12:36 PM   #17
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I purchased a 2011 (new) the end of February....almost immediately I started experiencing the same buzzing noise in the transmission. Took the car in for service 5 times so far, 3 of the 5 they kept the car 1-2 days each time, finally calling in an Engineer. He admitted to hearing the noise, felt is didn't qualify as a "common" noise on their OASIS reporting, but again, could not recommend a fix for the vehicle. I AM MORE THAN FRUSTRATED. They got my money, now don't care if my car is ever fixed!!!! Any advice would be appreciated, and my advice is to NEVER buy a FORD!!!
Hello sami1960,

I'm sure the multiple repair trips have been disheartening, and I can see you are angry. Please PM me with your VIN, contact information, mileage, & servicing dealer name/state so I can have the opportunity to assist.

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Old 08-16-2011, 04:17 PM   #18
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Hello sami1960,

I'm sure the multiple repair trips have been disheartening, and I can see you are angry. Please PM me with your VIN, contact information, mileage, & servicing dealer name/state so I can have the opportunity to assist.

~Natasha
Not sure what you mean by PM you. I would be glad to give you an opportunity to resolve this issue, although I have spoken to a customer service representative at Ford Customer Service.

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Old 08-16-2011, 06:56 PM   #19
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Out of curiosity, are all of these automatic transmissions?
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Old 08-17-2011, 05:34 AM   #20
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Mine is an automatic transmission. You would think its a manual because a good description of this buzzing-growling noise reminds me of when I drove a stick and didn't get it into gear before letting up on the clutch (it reminds me of that sound, just muffled). Its obvious there is a gear-mesh problem or an issue with the traction control they don't want to admit to, because it will cost them money!
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