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Old 08-11-2011, 08:57 PM   #1
justy
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How long did it take to get an Order # (not VIN)?

My dealer put my factory order in on Thursday, August 4th and said he would give me the Order # when they got it...does it usually take this long for Ford to feed back the Order #???


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Old 08-11-2011, 09:20 PM   #2
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um. you get the order number right when they enter the order into the system. ask for your DORA (dealer order receipt acknowledgment). when your dealership puts your dealer into ford's computer system and ford accepts it, it's in. ford acknowledges your order, as is, with your options, at a given price.

now, some dealerships only do actual entry on a certain day of the week (my dealership, wednesdays). so if you order on a thursday you might have to wait until the following wednesday. but not more than one week.

call your dealer, ask him for a copy of your DORA. if he can't give it to you by now, go find another dealer. he hasn't entered your system, they are lazy, and they are jerking you around.
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Old 08-11-2011, 09:20 PM   #3
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Quote:
Originally Posted by justy View Post
My dealer put my factory order in on Thursday, August 4th and said he would give me the Order # when they got it...does it usually take this long for Ford to feed back the Order #???
The order number is actually the number the dealer generates for you. Once the order has been placed, you should get a copy of the order with the order number, the dealer code and the priority.. (Ford pulls dealer orders on Thursday night) The next step is the DORA which is Ford accepts the order, after the order is accepted, the next step is a VIN is issued for the order. After the VIN is issued, the next step is a build date. Once a build date is assigned, approximately seven days (our experience) prior to the build date the Monroney (window sticker) is available. Approximately two business days after your car has been built ETIS (European ford website) will show the completion date of your car. The next step is in transit, this is a blackhole, it could be one day or any number of days until your vehicle ships. Natasha aka FordCustomerService is a member here and will help guide you through the process with weekly updates as to what is happening to your order. Just send a PM to FordCustomerService.

Good luck and welcome to the "order process"!!!!
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Old 08-11-2011, 09:40 PM   #4
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What dealership did you go to? I got mine a week later but it would have been available same day.
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Old 08-11-2011, 10:46 PM   #5
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What dealership did you go to? I got mine a week later but it would have been available same day.
parkside ford.
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Old 08-11-2011, 10:47 PM   #6
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That the one on regent?
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Old 08-11-2011, 10:49 PM   #7
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main street...north. the one where cam cuts the mustard!!! lol.

i get free mustard for life now :P
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Old 08-11-2011, 10:52 PM   #8
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Ooo alright, my dad got his ranger there. I have no experience really. I went with landau.
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Old 08-11-2011, 10:57 PM   #9
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I had my order number the day I ordered my car..
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Old 08-11-2011, 11:01 PM   #10
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ok...well i just emailed my dealer to get it.
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