The Ford Store in San Leandro, California—Service Advisor Robert
This shout out is way over due(about a year!), but let me just say I have NEVER been more happy working with a dealer shop. Specifically, the Service Advisor named Robert. Robert displayed an honesty and knowledge that is uncanny to other dealer shops in my area. He and his techs really went above and beyond the call last year for me. With his coaxing, he had his techs save me so much headache and stress.
Not only is he a fellow Focus owner, but a true blue gear head. Just want you all to know that if there is a issue with my 02, Robert's my go-to guy. I would encourage you to look him up if you need an Advisor.
Focus on the Mountain