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Old 08-08-2006, 03:15 AM   #1
Zona Kona
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Thumbs down http://www.european-parts.net

Hey Sascha,
I have emailed you a few times on your site. Please respond ASAP! I haven't publicly flamed my experience yet but I'd like to know what you do for your customers in my situation. Thanks,

the Dirt Brown Kona in Arizona



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Old 08-08-2006, 11:40 PM   #2
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Sascha hasn't been on this site for a LONG time...... just letting you know. There is also another thread in this section on European Parts, check in there for more info.
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Old 08-09-2006, 12:24 AM   #3
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Actually he has responded to a few of my emails already. We're going back and forth but it seems he's willing to help with my problem.

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Old 09-09-2006, 12:41 PM   #4
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Thumbs down

Scratch my previous post. From personal experience this guy is a deadbeat. He only responds when it's convenient for him . His customer service lags by far and I can't recall someone in that field that is worse. I regret my purchase from them and will not purchase another item nor recommend european-parts.net to anyone. If you do end up purchasing from them expect long delays and hope that your order is correct. I've found others that share the same experience as I have and there might be some that haven't said anything so I'll speak up-BUYER BEWARE-this thread is a broken record: 1, 2, 3 .

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Old 09-09-2006, 12:57 PM   #5
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Hmmm, I recieved a my smoked led 3rd brake lite in 2 weeks, & sascha responded quickly when I checked the status 10 days in.
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Old 09-09-2006, 01:01 PM   #6
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he shipped my grills really fast
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Old 09-09-2006, 02:59 PM   #7
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Well I guess it's good not all transactions are bad or there wouldn't be a business. I'm very disappointed and I wasn't posting about the time it took to get it shipped (mine took three weeks) but intended to post on the customer service side.

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Old 09-17-2006, 10:49 AM   #8
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European parts has good stuff, I ordered a bumper and it came in like 4 weeks, shipping takes a while from europe. Undamaged.

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Old 09-25-2006, 09:22 AM   #9
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Please no name calling, you can post up your opinion when it comes to a vendor's service but no 'personal attacks' as outlined in the Member's Rules. The link is in my signature if you want to refer to them.
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