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Old 08-08-2006, 04:15 AM   #1
Zona Kona
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Thumbs down http://www.european-parts.net

Hey Sascha,
I have emailed you a few times on your site. Please respond ASAP! I haven't publicly flamed my experience yet but I'd like to know what you do for your customers in my situation. Thanks,

the Dirt Brown Kona in Arizona



Last edited by Zona Kona; 09-09-2006 at 01:47 PM.
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Old 08-09-2006, 12:40 AM   #2
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Sascha hasn't been on this site for a LONG time...... just letting you know. There is also another thread in this section on European Parts, check in there for more info.
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Old 08-09-2006, 01:24 AM   #3
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Actually he has responded to a few of my emails already. We're going back and forth but it seems he's willing to help with my problem.

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Old 09-09-2006, 01:41 PM   #4
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Thumbs down

Scratch my previous post. From personal experience this guy is a deadbeat. He only responds when it's convenient for him . His customer service lags by far and I can't recall someone in that field that is worse. I regret my purchase from them and will not purchase another item nor recommend european-parts.net to anyone. If you do end up purchasing from them expect long delays and hope that your order is correct. I've found others that share the same experience as I have and there might be some that haven't said anything so I'll speak up-BUYER BEWARE-this thread is a broken record: 1, 2, 3 .

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Old 09-09-2006, 01:57 PM   #5
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Hmmm, I recieved a my smoked led 3rd brake lite in 2 weeks, & sascha responded quickly when I checked the status 10 days in.
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Old 09-09-2006, 02:01 PM   #6
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he shipped my grills really fast
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Old 09-09-2006, 03:59 PM   #7
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Well I guess it's good not all transactions are bad or there wouldn't be a business. I'm very disappointed and I wasn't posting about the time it took to get it shipped (mine took three weeks) but intended to post on the customer service side.

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Old 09-17-2006, 11:49 AM   #8
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European parts has good stuff, I ordered a bumper and it came in like 4 weeks, shipping takes a while from europe. Undamaged.

Last edited by Abe_313; 09-28-2006 at 09:16 PM.
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Old 09-25-2006, 10:22 AM   #9
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Please no name calling, you can post up your opinion when it comes to a vendor's service but no 'personal attacks' as outlined in the Member's Rules. The link is in my signature if you want to refer to them.
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