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Old 02-10-2013, 12:40 PM   #1
trelaflip
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2013 Transmission Grinding

Hey everyone! Forgive me if this has been brought up in the past but I did some searching and seems like I can only find posts in regards to 2012 models.

I picked up my 2013 Focus Se (Auto) in September. Driving it off the lot I could hear this grind and notice gears slipping. I was quite surprised so I turned around and went back to the dealer. They advised me its normal and the dual clutch system will break in. A month later it was still doing it, so I took it back and they assured me again it was just the car breaking in.

Now February and 14,000Km (about 8700 Miles) on the car I notice this grinding and gears slipping to be even worse. It seems to happen in lower gears when starting off from a light or making turns. Happens in [D] and [S] mode. It's to the point I have to turn the stereo up just to not hear it. The sound is terrible to be honest.

I plan on calling the dealer tomorrow to see if I can get the car looked at again but I'm worried they will just tell me that's the nature of the beast. Just curious if other 2013 owners are having the same issue.


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Old 02-10-2013, 03:22 PM   #2
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Quote:
Originally Posted by trelaflip View Post
Hey everyone! Forgive me if this has been brought up in the past but I did some searching and seems like I can only find posts in regards to 2012 models.

I picked up my 2013 Focus Se (Auto) in September. Driving it off the lot I could hear this grind and notice gears slipping. I was quite surprised so I turned around and went back to the dealer. They advised me its normal and the dual clutch system will break in. A month later it was still doing it, so I took it back and they assured me again it was just the car breaking in.

Now February and 14,000Km (about 8700 Miles) on the car I notice this grinding and gears slipping to be even worse. It seems to happen in lower gears when starting off from a light or making turns. Happens in [D] and [S] mode. It's to the point I have to turn the stereo up just to not hear it. The sound is terrible to be honest.

I plan on calling the dealer tomorrow to see if I can get the car looked at again but I'm worried they will just tell me that's the nature of the beast. Just curious if other 2013 owners are having the same issue.
They most likely will tell you its normal I think you are one of the first 2013s I have read of doing this.

Good luck!...still working on getting mine fixed
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Old 02-14-2013, 12:59 PM   #3
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I have a 2012 focus Titanium and Im picking it up today. I have had several transmission issues. Mine was doing the same as yours is. Today they took it apart replaced cluthes and found several leaks inside transmission. I will let you know if its fixed after I have it home. When the car was new it had the front stuts replaced which was also a problem with these cars. My car has 15k miles on it. Its been in the shop more than its been at home.
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Old 02-14-2013, 03:48 PM   #4
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Car is home and its FIXED!!!
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Old 02-10-2013, 03:25 PM   #5
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I will definitely post up what I find out from the dealer. I really hope they can fix this as the sound is unacceptable. It's like nails on a chalk board :|

I hope other 2013 owners chime in.
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Old 02-11-2013, 08:32 AM   #6
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I will definitely post up what I find out from the dealer. I really hope they can fix this as the sound is unacceptable...
Welcome to the forum, trelaflip! Because you live in Canada, I recommend calling Ford Canada at 1-800-565-3673 to speak with one of the great agents for assistance.

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I have the same grinding noise with my 13 SFE. Mine is not as terrible as you described...
fomenter,

Your CSM tried contacting you last week; I made sure you’ll get a follow-up call.

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...If need you can PM the FORD CS rep and they can set up a CSM call for you...
I really appreciate the shout-out, snow12.

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Old 02-10-2013, 03:29 PM   #7
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Quote:
Originally Posted by trelaflip View Post
Hey everyone! Forgive me if this has been brought up in the past but I did some searching and seems like I can only find posts in regards to 2012 models.

I picked up my 2013 Focus Se (Auto) in September. Driving it off the lot I could hear this grind and notice gears slipping. I was quite surprised so I turned around and went back to the dealer. They advised me its normal and the dual clutch system will break in. A month later it was still doing it, so I took it back and they assured me again it was just the car breaking in.

Now February and 14,000Km (about 8700 Miles) on the car I notice this grinding and gears slipping to be even worse. It seems to happen in lower gears when starting off from a light or making turns. Happens in [D] and [S] mode. It's to the point I have to turn the stereo up just to not hear it. The sound is terrible to be honest.

I plan on calling the dealer tomorrow to see if I can get the car looked at again but I'm worried they will just tell me that's the nature of the beast. Just curious if other 2013 owners are having the same issue.
I little bit of a clutch coupling noise its normal specially after long drives. Even a bit of shudder after long time in heavy traffic is normal. I've driven more than 10 focus (moslty 2012s and 2 or 3 2013s)mostly rentals and they all behave the same. Enjoy your car don't let what you read here bother you.
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Old 02-10-2013, 03:31 PM   #8
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Drove it off the lot? Why didn't you test drive BEFORE you signed the deal?
If I was trying a car and it sounded like that. no way would I have bought it.
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Old 02-10-2013, 04:13 PM   #9
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Good info powermax. I do commute about 45 minutes everyday. As soon as I get into the city and start going with the flow of traffic that is when it all starts.

Quote:
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Drove it off the lot? Why didn't you test drive BEFORE you signed the deal?
If I was trying a car and it sounded like that. no way would I have bought it.
My car wasn't on the lot for the test drive as the Ford dealer had to order it in for me. I test drove the same model though which didn't have the same issues.
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Old 02-10-2013, 06:35 PM   #10
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A commnt for anyone. Whather you order ot buy off the lot you STILL have the right to test drive it, and check it out befor you accept it and sign off on it.
Just saying...
True they may baulk at a pre signing test drive. but they cannot refuse.
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