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Old 09-05-2012, 03:22 PM   #1
Dysan911
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Oil Leak: Dealer said Ford stated This is NORMAL

I took my car in because there's oil seeping from between the Engine and The Transmission. Also a very metallic rattle when the car is in 6th gear and low RPM's. Like going up an incline at almost 40mph.

I just got a call and they said the tech couldn't reproduce the noise and the Oil leak is normal. Its not oil she said,. its some sort of factory fluid that they use during assembly and quite normal for it to leak.

I have officially HEARD THEM ALL now!. THank you FORD!.

I told her that It never did that before and she said that the Tech has had quite a few cases where they saw that same leak and contacted Ford and was told that was a Normal condition of this vehicle.


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Old 09-05-2012, 03:27 PM   #2
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Why would they contact Ford about a leak? This sounds like a big, fat lie to me.

Take it to a different dealer, and when they fix it, call Ford & tell them this story. No car should be leaking ANY kind of fluid, regardless if it was used during assembly (which is B.S.)
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Old 09-05-2012, 03:52 PM   #3
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^^This.
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Old 09-05-2012, 05:51 PM   #4
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Quote:
Originally Posted by cbdallas View Post
Why would they contact Ford about a leak? This sounds like a big, fat lie to me.

Take it to a different dealer, and when they fix it, call Ford & tell them this story. No car should be leaking ANY kind of fluid, regardless if it was used during assembly (which is B.S.)
Quote:
Originally Posted by scott7278 View Post
^^This.
Seconded.

Mine does not leak.

Most peoples' cars don't.

Nor should they.

That dealer, or at least it's mechanical department, should feel ashamed, if nothing else more pragmatic. People really should be sick of outright lies being pawned off to paying customers, which is no way to run a business - either successfully or in any other form. Is there no ethics, no justice, no fairness, no anything anymore?
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Old 09-05-2012, 11:42 PM   #5
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Originally Posted by unfocused1 View Post
Seconded.

Mine does not leak.

Most peoples' cars don't.

Nor should they.

That dealer, or at least it's mechanical department, should feel ashamed, if nothing else more pragmatic. People really should be sick of outright lies being pawned off to paying customers, which is no way to run a business - either successfully or in any other form. Is there no ethics, no justice, no fairness, no anything anymore?

Apparently you haven't read TSB 11-12-13.
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Old 09-06-2012, 07:25 AM   #6
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Apparently you haven't read TSB 11-12-13.
I was aware of that TSB (Automatic Transmission Fluid leak), but, can't find the actual TSB to read it. Please post it up for everyone, especially if you're referencing it in a response, thank you. (I know, your response wasn't directed at me, I'm curious as well is all)
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Old 09-05-2012, 03:58 PM   #7
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Quote:
Originally Posted by cbdallas View Post
Why would they contact Ford about a leak? This sounds like a big, fat lie to me.

Take it to a different dealer, and when they fix it, call Ford & tell them this story. No car should be leaking ANY kind of fluid, regardless if it was used during assembly (which is B.S.)
Agree it sounds fishy. But why would one dealer lie to get out of fixing something under warranty when another will gladly do it? Maybe some dealers don't like taking on higher-risk warranty work?
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Old 09-05-2012, 04:06 PM   #8
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Quote:
Originally Posted by kam327 View Post
Agree it sounds fishy. But why would one dealer lie to get out of fixing something under warranty when another will gladly do it? Maybe some dealers don't like taking on higher-risk warranty work?
The dealer I was going to wouldn't even do the washer fluid level sensor tsb because my car "isn't equipped". Went to another dealer and guess what...it was fixed.

While I agree no new vehicle should have any leaks, if you bought a Harley you'd expect it to leak oil as a normal condition.
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Old 09-05-2012, 06:33 PM   #9
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Originally Posted by BetaDnB View Post
While I agree no new vehicle should have any leaks, if you bought a Harley you'd expect it to leak oil as a normal condition.
I am sorry to burst you bubble, but Harleys do not leak oil, umm, since like the 80's(AMF days). I have one, as well as 3 of my friends ranging from a 2002 up to a 2010, and none of them leak a drop.

But I have to agree on the Focus leaking........it just shouldn't, and is not normal.
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Old 09-06-2012, 12:09 PM   #10
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Originally Posted by WV_TI View Post
I am sorry to burst you bubble, but Harleys do not leak oil, umm, since like the 80's(AMF days). I have one, as well as 3 of my friends ranging from a 2002 up to a 2010, and none of them leak a drop.

But I have to agree on the Focus leaking........it just shouldn't, and is not normal.
If they got the oil leaks fixed in the 80s, why is it 2012 and you still have to rev them at stop lights
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