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Old 06-04-2011, 03:20 PM   #1
hgrizzard
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Exclamation 2012 Focus Transmission Shaking

I've had my new Ford Focus for less than 2 months. I'm about to take it back to the Northside Ford Service Center in San Antonio, which will make my fourth time to have it back in service since I bought it. At very low speeds, like in stop-and-go driving, with light breaking pressure, the car shakes and shutters. At first I was told it's just the way the new transmissions are. I drove to another dealership and drove another Focus. The problem was not there. So I took it back in and was they given a copy of a service bulletin that says the shuttering problem will soon clear up and the clutches needed time to break in. The problem got worse. I took it back in a third time, and on the way a cooling fan motor burned up, and after a week they said the cooling fan motor was replaced and the shuttering couldn't be felt. Well I drove it off the lot, turned around, and asked the service rep to go for a ride. When I showed him what I had been experiencing he was wide-eyed and went back in to get the transmission expert who also took a ride and said that's a real problem because our legs were shaking inside the car. The tech then agreed that he would not be happy paying $21,000 for a car that acted this way. So now, I'm leaving it at the service center again. Oh, and the trans tech now says he thinks if may be a braking problem. Has anyone experienced the same thing? I'm very, very close to just parking it and hiring a lawyer. I feel taken for a ride, and not in a Ford Focus.


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Old 06-04-2011, 03:56 PM   #2
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This is normal. Many people have complained about this before (including Fiesta owners), but they're just not used to dual clutch transmissions. This isn't a PowerShift exclusive issue either. The DSG system used in Volkswagens have the same issue. It's just how these transmissions work. They have a very notchy feel to them because they're technically automated manual transmissions.

What makes this different from regular automatics is the absence of the torque converter, which smooths out the shifting process. You're probably asking "well why the hell don't they have one?" Because torque converters are highly inefficient and sap a lot of power from the engine and reduce fuel economy considerably. The only solution would be to switch to a CVT or another traditional automatic car.

Sorry to put it so bluntly but that's just the reality of it. If it makes you any happier Ford is talking about development of an 8-speed transmission in the future (which is not dual clutch). Personally I would love to get my hands on a PowerShift car. Ford is probably the only manufacturer in America that is pioneering this wonderful technology for entry level cars (bonus points for using a maintenance-free dry system).
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Old 06-14-2011, 06:12 PM   #3
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Quote:
Originally Posted by mmmoose View Post
This is normal. Many people have complained about this before (including Fiesta owners), but they're just not used to dual clutch transmissions. This isn't a PowerShift exclusive issue either. The DSG system used in Volkswagens have the same issue. It's just how these transmissions work. They have a very notchy feel to them because they're technically automated manual transmissions.

What makes this different from regular automatics is the absence of the torque converter, which smooths out the shifting process. You're probably asking "well why the hell don't they have one?" Because torque converters are highly inefficient and sap a lot of power from the engine and reduce fuel economy considerably. The only solution would be to switch to a CVT or another traditional automatic car.

Sorry to put it so bluntly but that's just the reality of it. If it makes you any happier Ford is talking about development of an 8-speed transmission in the future (which is not dual clutch). Personally I would love to get my hands on a PowerShift car. Ford is probably the only manufacturer in America that is pioneering this wonderful technology for entry level cars (bonus points for using a maintenance-free dry system).
Well Moose, I would be happy to sale you mine. I've had it for 3 weeks, it has 1300 miles on it. you can have it for what I paid.
We have almost been broad sided because it likes to stop after accelleration and try to figue out what gear to go to next. Problem is, the program is designed to "learn" our driving habits. Well, that may be fine if there is only one driver but, when there is 2, It can't handle the pressure. There are other issues with it as well; Shuddering, studdering and just when you get used to the hesitation, it shoots off the line making it impossible to learn to guage the merging process.
I took it back today They have 3 attempts to fix it and after 15 days "out of service" I can send FoMoCo the little form in the back of the Lemon Law brochure.
Thus begins my trip down Lemon Law Lane.....
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Old 11-11-2012, 08:34 AM   #4
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Lemon for sale?

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Well Moose, I would be happy to sale you mine. I've had it for 3 weeks, it has 1300 miles on it. you can have it for what I paid.
We have almost been broad sided because it likes to stop after accelleration and try to figue out what gear to go to next. Problem is, the program is designed to "learn" our driving habits. Well, that may be fine if there is only one driver but, when there is 2, It can't handle the pressure. There are other issues with it as well; Shuddering, studdering and just when you get used to the hesitation, it shoots off the line making it impossible to learn to guage the merging process.
I took it back today They have 3 attempts to fix it and after 15 days "out of service" I can send FoMoCo the little form in the back of the Lemon Law brochure.
Thus begins my trip down Lemon Law Lane.....
REALLY? Its a lemon, I'll give you $10,000, certainly not what you paid for it. lol!
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Old 09-23-2011, 05:30 PM   #5
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Moose is wrong. Th car should not shudder at low speeds, or at all, take it to another dealer. I did.
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Old 09-23-2011, 05:33 PM   #6
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Moose is wrong. The car should not shake it is a defective clutch, take it to another dealer. I did.
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Old 09-23-2011, 05:55 PM   #7
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Moose is wrong. The car should not shake it is a defective clutch, take it to another dealer. I did.
Tracker,

Did you get the issue resolved? If you did what did they do that corrected the problem?

I am hearing some that say there is a TSB for this and my dealer as well as a parts person that is a member here looked it up and saw nothing in the way of a TSB. I don't know if some dealers are getting to try the fix to see if it works before they make it widely available.

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Old 02-10-2012, 06:31 PM   #8
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Not if the clutch is defective.
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Old 04-09-2012, 07:55 PM   #9
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it is not normal.
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Old 01-23-2014, 10:35 AM   #10
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Quote:
Originally Posted by mmmoose View Post
This is normal. Many people have complained about this before (including Fiesta owners), but they're just not used to dual clutch transmissions. This isn't a PowerShift exclusive issue either. The DSG system used in Volkswagens have the same issue. It's just how these transmissions work. They have a very notchy feel to them because they're technically automated manual transmissions.

What makes this different from regular automatics is the absence of the torque converter, which smooths out the shifting process. You're probably asking "well why the hell don't they have one?" Because torque converters are highly inefficient and sap a lot of power from the engine and reduce fuel economy considerably. The only solution would be to switch to a CVT or another traditional automatic car.

Sorry to put it so bluntly but that's just the reality of it. If it makes you any happier Ford is talking about development of an 8-speed transmission in the future (which is not dual clutch). Personally I would love to get my hands on a PowerShift car. Ford is probably the only manufacturer in America that is pioneering this wonderful technology for entry level cars (bonus points for using a maintenance-free dry system).
Well Moose how come new ones do not shift like that. After about 10,000 miles mine is shifting like well you know. Something is wrong and like other posted said go test drive a new one and its smooth as silk. Ford owes be another car as far as I am concerned. This is bull for ford to keep saying this is NORMAL. They forgot to ad AB to normal because this is ABNORMAL. I agree with you about the torque converter but they should not be putting out a car like this on the road. Sometimes when I step on the gas I wonder if I will make it through the turn I am making in front of another oncoming vehicle.
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