Ford Focus Forum, Ford Focus ST Forum - View Single Post - Fusion or Escape 6spd auto a possible replacement for the DCT?
View Single Post
Old 03-26-2014, 05:21 PM   #13
FordService
Official Ford Rep
 
FordService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 4,260
FF Reputation: 18 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by VonKaiser View Post
Thanks for the response Todd but I'd been there and done that--twice I think. The last regional CSM I dealt with wasn't very "customer service" oriented and I would prefer to not deal with her again. Last time I dealt with "my" regional CSM I was given a document about DCT behavior and told everything we are experiencing was normal. Funny, the serious problems that concern me aren't on that document.
I understand, VonKaiser. If you change your mind in the future, you know where to find me.

Todd
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordServiceUS facebook.com/FordFocus

M - F 11 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
FordService is offline  
    Reply With Quote