Originally Posted by lewisra
My dealer always does on warranty claims, if my car is kept over night.
That's up to the dealer, Ford Corporate doesn't cover a loaner or rental car unless the car was covered under rental care as part of the ESP service contract, or possibly under a recall. It's written into the owners guide and warranty guide that tries to disarm people from protesting by saying that Ford and your dealer aren't responsible for any inconvenience caused to you if your car is inoperable and awaiting repairs.
Not saying that's the right thing for them to say but it is what they say.