Focus Fanatics - View Single Post - New T-Belt Tensioner Failure... :(
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Old 04-20-2013, 09:19 AM   #41
rent
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Join Date: Sep 2004
Fan#: 12823
Location: Allen, TX
What I Drive: 03' SVTF

Posts: 120
FF Reputation: 2 rent Good Standing Member
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Talking

Quote:
Originally Posted by limeyrider View Post
Guys and girls, fellow fanatics...I say we all start emailing, calling and even writing paper letters to Gates and letting them know we are NOT happy with the 'revision.' Even for our other vehicles and non-interference engines. If we raise enough stink there's a good chance they'll go back to a reliable design. Tell friends and share addresses and numbers. Talk to retailers, too.

Gates Corp.
1551 Wewatta Street
Denver, CO 80202

Phone: 303-744-1911

Gates communication dept link...
This is good info to have. The contact number I got is 800-275-4283. This goes to a Gates call center in Kentucky, they can't do anything but refer you back to the distributor you bought from and potentially give you a sales rep phone number for someone in your area.

The sales rep I talked to gave me the same info as the call center, send it back so they will send it to Gates for testing.

No updates on repair otherwise from my end. Head is still at the machine shop.

Thanks for the support shown. The Focus community is awesome.
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'03 SVTF
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