Focus Fanatics - View Single Post - Steering wheel vibration AFTER a balance and rotation???):
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Old 03-07-2013, 09:27 PM   #40
katkrazy2007
Focus Enthusiast
 
Join Date: Oct 2012
Fan#: 105248
Location: Somewhere, MS
What I Drive: 2008 Ebony Focus SES

Posts: 99
FF Reputation: 1 katkrazy2007 Good Standing Member
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Quote:
Originally Posted by BlueFocusSE5 View Post
Similar tread pattern, not the same tire brand, model and size? There are many more differences to tires than merely the tread pattern. If the tire isn't the exact same brand, model, size and speed rating, then the tires are not matched. Why didn't the auto center match the tires you have? The more you tell me about this place, the more I am seeing you are getting very poor advice from them, if not all out dishonest advice.

Check your receipt and tell me what you were charged for the supposed alignment. Performing a two-wheel/front wheel alignment with a vehicle that requires a four wheel alignment, (which your Focus does), is a total waste of money. The vehicle isn't properly aligned. It's worse than paying for a tune up with a four cylinder engine and only replacing two out of the four spark plugs.

If they have a four wheel alignment machine and they only performed a front wheel alignment, you need to go speak to the head manager with your receipt in hand and politely demand the proper four wheel alignment be completed. If they give you any grief, you can mention that if they don't do the proper job, that your next step will be to contact your State Attorney General's Office and your State Office of Consumer Affairs and do so! As a consumer, you have a lot of rights on your side when dealing with a dishonest/incompetent auto center!

I get so boiling angry when I see people getting ripped off for auto repairs!

-- B.F. Goodrich T/A Certified Tire Specialist
My mom is actually keeping up with my receipt so I will have to get her to tell me what it says or let me look at it (I had to work so she took care of the car that day). And it makes me angry when people get ripped off as well! Especially if I'm the one being ripped!
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