I had the same thing happen on my escape titanium the day after I bought it. It has 3.51 with the A4 card. Told the service dept about it the next day and they were dumbfounded.
13 Blue Flame F150 FX4 402A on 20's loaded
13 Frosted Glass Escape Ti 401A loaded
13 Performance Blue SE 201A
14 Dark Side Fusion SE 200A
L-CCC #18/HOIA #37