Welcome to MFT, Ford took a big risk putting this much tech into a car. Sadly it did not pay off. I've had MFT since day one in my 2011 Edge. Have recently purchased a 2013 Focus Ti, I'm obviously not that disturbed by it.
It took them 3 major revisions to get it anywhere near stable. As a professional software developer, I still notice significant platform issues that shouldn't exist in such a heterogeneous environment. Microsoft really screwed them over on this one, and I where Ford I'd be looking to sick some lawyers and see if I can partner with Google and have a major PR win both ways.
If anyone from Ford is listening, its time to release this to the real innovators of any platform - the open source community. They'll save your bacon, or what's left of it when it comes to the MFT system.