Originally Posted by snow12
Best CSM I have talked to yet. She actually seemed to fell bad about my situation. She has offered a couple of things out of good will but I am not sure if I will accept them. She gets a A++
I am still unhappy with Ford though so don't take this as me being a happy costumer! I am pissed that I was never told this car had this transmission until after I purchased; oh and its not on the window sticker either, seems like information I would like to know. This car is also going to be a bi**h to sell if I ever have to, try explaining to someone that the "grinding" sounds are normal.
And of course In traffic today this car was a nightmare, like normal
Thanks for setting up the call Cory! I'm still working with the CSM so ill let you know what happens.
If it's the oil leak in the tranny, and they fix it properly, it should work a treat. Mines never had an issue, knock on wood. When it's working properly it's very nice, quiet and smooth.
Good Luck! I hope it all works out.