Focus Fanatics - View Single Post - DCT / PowerShift Transmission Update TSB Thread
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Old 02-04-2013, 02:54 PM   #1868
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Quote:
Originally Posted by mishka View Post
In my car (2013 DCT) one of the shifts is much slower...
mishka,

I want to offer my help by setting up a call from your regional customer service manager. So I can do this, please send me a PM with your full name, VIN, best daytime phone number, approximate mileage, and dealer name/state.

Quote:
Originally Posted by Superd View Post
Mine has the same behaviour.
I see in your profile you live north of the border, Superd. I recommend calling Ford Canada at 1-800-565-3673 and speaking to one of the agents so they can assist.

Quote:
Originally Posted by mjb457 View Post
...FORD CUSTOMER SERVICE please advise ASAP>>>> THANKS...
mjb457,

I see you spoke with Marilyn. Please donít hesitate to let me know via PM if you want a follow-up call.

Quote:
Originally Posted by TooTall View Post
...The dealer diagnosed it as a leaking seal, saying that fluid was getting on the clutch(es). The dealer has ordered the necessary parts and will notify me when they're ready to repair the DCT.
Iím confident your dealer will take care of this for you, TooTall.

Cory
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