Originally Posted by FordCustomerService
My hands are tied unless you go to a Ford dealer, Strix.
Mine will be tied, too, in handcuffs, if I'm told again that my obviously messed up car is "normal". I'll be leaving the service department not in my Focus, but in the back of a police car.
Please don't consider this a threat, but rather a plain statement about my level of frustration. I have serious doubts about my own ability to contain myself if I have my time wasted and my intelligence insulted _yet again._
For what it's worth, I e-mailed the dealership that I purchased the car from last night... and did not hear back from them today. Typical Ford dealership customer service.