Originally Posted by Tamsynn
I have over 20,000 miles on my 2012 focus and have all the same problems. Problem is, the car only does it when I am driving. It took showing this to my husband to convince him that I'm not "driving it wrong" like he thinks. Took car in a few days after buying it and they told me that it is normal for transmission to shake and roll back because it is like a manual transmission in an automatic. Then we got the recall letter in the mail and thought that finally there is a fix. It only made things worse. Now I hear a clicking (grinding) when it changes gears and the shaking going into gear has gotten even worse. So bad that it feels like it is going to stall out. Luckily it hasn't yet. My husband is going to take it to the dealership tomorrow but I'm worries I will get similar responses as some of you, that there is wrong. Here goes...
there is a specific TSB for the rollback problem, if you read over all the posts here, you can find details about that and all the other fixes being applied by ford.