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Old 01-25-2013, 05:21 PM   #1906
Dysan911
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Join Date: Feb 2012
Fan#: 95746
Location: Jacksonville, FL
What I Drive: 2012 White, Focus Titanium

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Quote:
Originally Posted by FordCustomerService View Post
Dysan911,

Ah, thanks for the update. It sounds like they’re getting to the bottom of it for you.

Cory
Oh yeah. They just called me and gave me the official "At this point we've done all we can and will have to wait for the Engineers to give us a resolution".


Also I was told that my first repair was after all BOTH SIDES!. So all this time I thought this was just the left side coming due for the issue. Its actually not the case. I wondered why the parts on the first repair were in quantities of 2 and this time half the items were replaced.
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