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Old 01-25-2013, 09:55 AM   #1883
teamDFL
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Join Date: Nov 2011
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Location: Apex, NC
What I Drive: 2001 ZX3, 2012 SE Sport Hatchback

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Quote:
Originally Posted by FordCustomerService View Post
teamDFL,

I recommend sending me a PM with your contact information. This way, I can forward it up the line and arrange for a call from your regionís customer service manager. Please include your VIN, full name, best daytime phone number, approximate mileage, and dealer name/state.
While I appreciate the offer, what is the point? I haven't taken it to the dealer since there is no real fix available. What's the point? Waste of my time and theirs.


Quote:
Originally Posted by FordCustomerService View Post
In the long run, having a Ford certified technician inspect the vehicle is the best way to go.
If he cannot fix the root problem, I do not agree. Yes, there is a small chance that something else is wrong that he could fix, but otherwise they are just going to waste my time.

Understand, I am not upset by this, but if I start wasting my time when there is no actual long term solution, I very quickly will be.
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