Focus Fanatics - View Single Post - Is this really normal?
View Single Post
Old 01-24-2013, 08:18 AM   #9
FordService
Official Ford Rep
 
FordService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 4,063
FF Reputation: 18 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by snow12 View Post
So my 2012 Focus has been making weird noises from the transmission recently as well as shifting weird...
Welcome to the boards, snow12. Iím available to help by escalating this to the customer service manager for your region. So I can lend a hand, please send me a PM with your VIN, full name, best daytime phone number, dealer name/state, and approximate mileage.

Quote:
Originally Posted by e30og View Post
...Keep bringing it to the dealer and be stern about it, then if the issue is not fixed research how to escalate the problem...
Quote:
Originally Posted by sleepyboy View Post
...if you browse through them you should see some Ford Representatives in some of them who can escalate the problem with the dealerships...
e30og & sleepyboy,

This is some great advice.

Cory
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordFocus facebook.com/Ford
FordService is offline  
    Reply With Quote