Originally Posted by FordCustomerService
I know the cases I put through definitely make a difference, GhiaFan. Plus, I’d love to attend one of those meetings. LOL
Cory wasn't my rep, but it did help that a regional manager or whatever was notified, so I second that.
However, Cory, what is the protocol if the problem is still the same even after a 'fix'? When I picked up my car after the warranty replacement and paint touch up, I checked it out, and there is still no clearance at all between the tail light and the body in spots on my passenger side... I would have notified the dealer, but it was after the manager had left for the day.