Ford Focus Forum, Ford Focus ST Forum - View Single Post - 2012 Titanium Front Strut Low Speed Noise (Clunk/Rattle)
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Old 01-12-2013, 09:35 AM   #1777
Strix
Focus Addict
 
Join Date: May 2011
Fan#: 85696
Location: Northville, MI
What I Drive: Not a Ford

Posts: 577
FF Reputation: 0 Strix Poor Behavior Needs Improvement
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Quote:
Originally Posted by Zillon View Post
I found that the strut bearings and mounts are very sensitive to being installed properly, so I would attribute their premature failure to incorrect installation.
Yeah... I'd mention that to dealership staff, but they've never listened to a single thing I've said before. I mentioned repeatedly that I suspected my clutch was contaminated with oil, but it didn't get fixed until I took it in for the third or fourth time, and told them I don't want the car back until it drives like the rental I had been given.

NOTE TO FORD DEALERS: if you are going to tell people that the obvious problems with their car are 'normal', you probably should avoid renting them the same model car. When the rental doesn't have the same problem, it undermines your "it's normal" argument considerably.

Quote:
The ultimate issue here, is finding people who give a rat's ass.
Aye. That is indeed the issue.
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