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Old 01-12-2013, 09:24 AM   #1776
Strix
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Join Date: May 2011
Fan#: 85696
Location: Northville, MI
What I Drive: 2012 Focus - BIGGEST MISTAKE EVER

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Quote:
Originally Posted by empowah View Post
This. There's no point in working with the dealer if Ford themselves do not have a fix. My dealer rode with me in the car and heard the noise -- but there's nothing they can do.
Yep. It seems like Ford customer service enjoys wasting your time by having you take you car to a dealership to demonstrate a problem, leave it there for an entire day for service, and then pick it up later to be told both that they couldn't reproduce the problem and that it's normal.

I didn't want to be to work on time anyways. And I can always do tomorrow what I didn't get done today because I had to leave early to pick up my (not fixed) car and have my intelligence insulted.
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