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Old 01-01-2013, 12:46 AM   #68
hotleadsingerguy
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Join Date: Jun 2011
Fan#: 86687
Location: Cleveland, United States
What I Drive: 2012 Black Titanium 5-Door

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Quote:
Originally Posted by e30og View Post
ask any problematic DCT owner if they would have Ford buy-back their problem ridden Focus in exchange for a confidentiality agreement and I doubt anyone of them would turn that offer down
I wouldn't. That's ridiculous.



And no, I didn't think that it would lose value that quickly simply because "it's a Ford". I've had Fords in the past that retained their value fairly well. The problem is that the Focus line once again has a terrible image because Ford doesn't care about their customers enough to help.

It wouldn't be nearly as much of a problem if Ford just said, "We know there's an issue, and we're looking into fixing it as soon as possible"; instead, they just tell their customers that there's nothing wrong and nothing to fix. Or even worse, they tell their customers it's something that *they* did that caused the issues, as if there were something we could do to cause these problems.

It's about lack of respect for the people that pay their bills.
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