Originally Posted by e30og
ask any problematic DCT owner if they would have Ford buy-back their problem ridden Focus in exchange for a confidentiality agreement and I doubt anyone of them would turn that offer down
I wouldn't. That's ridiculous.
And no, I didn't think that it would lose value that quickly simply because "it's a Ford". I've had Fords in the past that retained their value fairly well. The problem is that the Focus line once again has a terrible image because Ford doesn't care about their customers enough to help.
It wouldn't be nearly as much of a problem if Ford just said, "We know there's an issue, and we're looking into fixing it as soon as possible"; instead, they just tell their customers that there's nothing wrong and nothing to fix. Or even worse, they tell their customers it's something that *they* did that caused the issues, as if there were something we could do to cause these problems.
It's about lack of respect for the people that pay their bills.