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Old 12-19-2012, 08:10 AM   #26
2008 Ford Focus
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Join Date: Nov 2011
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Location: Philadelphia Area, PA
What I Drive: 2008 Focus SES 5 speed

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Hey DJ,

I do not know if FMC covers certified vehicles or it is the dealer. I agree with you that you should not have to pay. I would suggest to contact the dealer in Moscow and work with the CS person. You could PDF them the bill and discuss that a part failed and due to your new location, you took it to a closer Ford dealer. I think you should be reimbursed. Also, you may want to contact Ford CS itself to discuss what happened. Opening a friendly dialogue without getting upset will go a long way to resolve the situation in your favor. It is clearly not correct for you to pay when you have a certified vehicle and that you should be compensated for it. Does this make sense?
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