Ford Focus Forum, Ford Focus ST Forum - View Single Post - Great customer service!
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Old 12-17-2012, 07:33 PM   #1
Trav-E2.0
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What I Drive: 2014 Fiesta ST

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Great customer service!

Just wanted to say thank you for great customer service!

My wife had put an order in for a Steeda rear sway bar for my 12' Sedan and had (on accident) put as the vehicle a 13' ST. Someone (she can't remember the name) called her and said it wouldn't fit. I had sent her a list of links for parts that I want on my car just in case she ever wanted to get me something and used the direct link. She said she used the link I gave her and that she was sure that it was the right one, but one of your reps wanted to make sure that it would fit, so they got the VIN and looked up my vehicle. Sure enough, the correct part came in today. Just in time for our anniversary .

Thank you C-F-M, for having employees that go above and beyond to make sure that my wifes surprise was a success! I look forward to doing more business with you in the near future .


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