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Old 12-14-2012, 12:37 PM   #1706
halfmoonclip
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What I Drive: '12 Ingot Silver SEL

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Tony, that reflects some of my experiences. Being in touch with Ford Customer Service will get things moving.
As regards the 'randomness' thing, fully concur. I don't know if the Service Manager ever did believe that my tranny was misbehaving, because he drove the car for a couple days and couldn't replicate the problem.
If I hadn't raised hell, and had an additional push from Ford service, it probably would have remained unrepaired.

Moon
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