Originally Posted by mp223
Never experienced negative issues. I do not believe anything is malfunctioning, rather just poor quality, strictly concerning the operating software of the radio and Sync.
I would at least discuss it with your dealer. I understand things mechanical, that act in a predictable way for an understandable reason.
The electronic stuff is just a mystery as regards doing one thing one time and something else the next; an issue it shares with my computer.
In any case, there may have been an update that they installed at the same time they replaced the clockspring, so you may want to inquire.