Originally Posted by Some Guy From NY
I have had 2 dealership performed oil changes, from 2 different dealerships and they do not fill it to the full mark. It has both times been in the middle of the 2 dots on the dipstick. I asked the last dealership about this and they said it was properly filled. When looking in the owners manual it also notes that if there is oil between the 2 dots to NOT ADD OIL.
The "Do not add oil" statement is really to keep the average owner from dumping in a full quart of oil whenever the level is less than full. It's fine and good to add oil if the level is down only a bit, just don't overfill.
In your case, as the Focus' oil capacity is 4.5 quarts, I wonder if the dealers decided to save a couple bucks and only put in 4?