Originally Posted by Joey D
I spoke with the service manager again. He assured me that it's normal operations for the car to stall under heavy braking and be really jerky in stop and go traffic. He's supposed to call Ford and let me know Monday, if he doesn't then I'm calling the customer support line. Apparently if you call the service line without discussing it with the dealer they can't do anything for you. So I want to make sure I've followed all the steps.
I took a co-worker for a ride yesterday to get lunch and I had never mentioned my car issues to him. We got caught in traffic and I had to progress slowly till we cleared the accident. The car jerked and bucked the entire time and my co-worker asked me if the car was supposed to do that. At least I'm not imagining things with the way the car is.
Why wouldn't you worry about it? A brand new car stalling is something you should be worried about.
the svc manager doesn't know what he's talking about.. I drive often in stop and go traffic and never experienced this... tell him he's way out of order on this one.!