I've only had my car for about a month and I haven't tried it yet. Meaning I haven't uploaded any apps to the car or had it connect to Pandora yet.
I know that for the directions you must say "services" and then the command "directions". Have you tried that yet?
I have the Sync Directions app on my Android phone and it gives directions straight to the phone without saying an address, just accept going to the new point uploaded.
I know that when I want to play music on my phone through the car I must have the music app on my phone "opened" but it doesn't need to do anything else and the car lets me control the song played through the steering wheel or touch screen.
Stock with factory Sony 10-speaker HD stereo and 4-wheel disc brakes.