Ford Focus Forum, Ford Focus ST Forum - View Single Post - Rocker panel snapped after taking delivery of new Focus
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Old 12-08-2012, 07:40 PM   #13
Just Tom
Focus Enthusiast
 
Join Date: Nov 2012
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Location: Sunny SoCal, CA
What I Drive: 2013 Focus Ti (5 Dr.)

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Quote:
Originally Posted by hand-filer View Post
Don't let Ford get away with this.This is clearly a defect or assembly issue. Not an act of God, mother nature or any other lame excuse they can come up with.
I sent Ford Cust Svc a PM describing the problem. Hopefully they will escalate this to a Regional Factory Rep and maybe we can resolve it that way. I'm still hopeful. I'll let you guys know how it all turns out.
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