Quote:
Originally Posted by JesseE1981
...I even put the car into S Mode this morning, and coming up to a stop sign I stopped, stepped on the gas to go, and nothing happened....the car then jerked into gear and away I went.
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I see you still have a follow-up with Rachel set up, JesseE1981; please let me know via PM if you’d like me to have her call sooner.
Quote:
Originally Posted by kam327
...Mine started shuddering around 800 miles too, last March or so...
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kam327,
I want to lend a hand with you concern by escalating this up the line to your regional customer service manager. Please send me a PM with your contact details. Be sure to include your VIN, best daytime phone number, full name, mileage, and dealer name/state.
Quote:
Originally Posted by Just Tom
...Your first step should be to contact Crystal at FOMOCO to see if she can escalate the issue to a Regional Manager who can enure that they have the right people working on your problem...
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Quote:
Originally Posted by Just Tom
...I began experiencing some of the same issues already that many Focus owners have complained about. I will be taking my car in at 1,000 miles to have this issue looked at....
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Thanks for the great advice, Just Tom. I’m confident your dealer will take care of you.
Quote:
Originally Posted by suss6052
...Of course as soon as the car was fixed from the bumper getting damaged it got hit again on the same damned side not 2 hrs later by a piece of sheet metal...I love the way the car drives, but the service leaves much to be desired.
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suss6052,
You’ve had some bad luck
; I want to see your ride fixed. I have your VIN from before, so please PM me with your current mileage and I’ll help out.
Cory