Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum - View Single Post - IMPORTANT: ALL MK3 Focus Owners, I could use your input.
View Single Post
Old 12-04-2012, 03:19 PM   #214
FordService
Official Ford Rep
 
FordService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 4,561
Points 3,295, Level 35
Points: 3,295, Level: 35 Points: 3,295, Level: 35 Points: 3,295, Level: 35
Level Up 64% Completed
Level up: 64% Level up: 64% Level up: 64%
Forum Activity 21%
Activity: 21% Activity: 21% Activity: 21%
FF Reputation: 18 FordService Great Standing Member
Buy-Sell-Trade Rating: (0)
Hi everyone,

I wanted to introduce myself. My name is Cory and Iím the new Ford Service rep for the boards. Iím dedicated to lend a hand with getting this concern resolved.

Quote:
Originally Posted by Zillon View Post
...I'm still waiting to hear back from Crystal on what she's heard from body engineering or otherwise...
Iím sorry for the slow reply, Zillon. I want to get you back in touch with Marilyn. Please shoot me your current mileage via PM.

Quote:
Originally Posted by BlazeFocus View Post
You have been absorbed... (Borg speak).
BlazeFocus,

Would that make me ďLocutus of FordĒ? LOL JK

Seriously though, have you been to the dealer recently? I have your VIN already, so send me a PM and I can lend a hand.

Quote:
Originally Posted by Uptcv1 View Post
Bump as we're waiting Ford's response..
Quote:
Originally Posted by stang74shelby View Post
...I love the Car and don't want to try to trade it in, I just want it fixed...
Quote:
Originally Posted by tang122 View Post
...Unfortunately, My car also has the clunk noise...
Quote:
Originally Posted by Lipshurt View Post
...When its about 60 degrees my sound will show up now...
For those who havenít sent their contact info to be escalated to your regional CSM, please PM me. When sending your details, be sure to include your full name, daytime phone number, approximate mileage, dealer name/state, and VIN.

Quote:
Originally Posted by Bogey View Post
Ugh.... That's all I have to say... I might not buy a new vehicle again...
Quote:
Originally Posted by Twenty View Post
It was a moderate temperature tonight, about -2 degrees C, and my noises were much more subtle than normal. I at least noticed immediately leaving the parkade on campus, I didn't really pay attention the rest of the drive.
Bogey & Twenty,

I see both of your cases are open and you have follow-up calls. Please PM me if you need additional help.

Cory
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordServiceUS facebook.com/FordFocus

M - F 11 a.m. - 8 p.m. ET | Send a PM? Pls allow 2 business days for reply
FordService is offline  
    Reply With Quote