Originally Posted by AndrewJay
They put the new update on mine yesterday after I brought it in to have them look at a few other things. Didn't quite work out so well - and now the whole unit is frozen. You can go through the settings, but there is a significant delay. AM, FM, Sirius, CD, USB, etc. doesn't work at all. They told me that they have to order a whole new unit.
It took the tech. that did my update three hours to get the update to take. He tried various methods of updating that didn't work, followed by a "forced update" that finally worked. Having my car running for that long dropped my average MPG to 1.2 mpg...
Anyway... if your tech. gave up too easily, maybe he/she should try again.