Focus Fanatics - View Single Post - '10 SE wipers and heater die after rain storm.
View Single Post
Old 11-26-2012, 07:01 PM   #4
1lowford
Focus Rookie
 
1lowford's Avatar
 
Join Date: Nov 2012
Fan#: 106633
Location: lagrande, OR
What I Drive: '10 SE

Posts: 3
FF Reputation: 1 1lowford Good Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by FordCustomerService View Post
Hi 1lowford,

You're always welcome to go to a different Ford dealership if you'd prefer. Additionally, I'm happy to get your concern escalated and in the hands of your regional customer service manager. To get started, send me a PM with your VIN, dealer, mileage, daytime phone number, and full name; I'll get to work!



Thanks for the great suggestions, Minchkin!

Have a great day,
Crystal
We had a chat with the sales manager about our issue, and prior problems with the service dept. He swears that this will get fixed the first time, so we will see.

I appreciate the response and will take you up on the offer if this shop fails me again, thanks.
1lowford is offline  
    Reply With Quote