Originally Posted by Twenty
I'll admit to not expecting anything really, while it's not yet a recognized problem by Ford.
That's a very important point you've made; Ford must follow-up on this in great detail and do something in the affirmative. If they don't, then they are simply counting beans (per the direction of the directors in finance) and wanting everyone to fend for themselves. It's one thing to engage social media; it's an entirely different thing to actually follow through with a TSB and/or ensure clear communication to the dealer network that owners rely upon.