View Single Post
Old 11-20-2012, 09:38 AM   #4
FordCustomerService
Focus Fanatic
 
FordCustomerService's Avatar
 
Join Date: Oct 2010
Fan#: 79824
Location: Dearborn, MI
What I Drive: Ford Focus

Posts: 2,846
FF Reputation: 18 FordCustomerService Great Standing Member
Buy-Sell-Trade Rating: (0)
Quote:
Originally Posted by dnprall View Post
I have a 2012 SEL HB. It came with a block heater. Went to dealer for an oil change and tire rotation. Tech told me NOT to use my block heater because it was leaking a small amount of red fluid. He had no idea what it was and told me that the transmission fluid level was ok. He recommended service but of course it was a Saturday.

Has anyone heard of this happening?
Hi dnprall,

When you take your Focus back in for service, I'm sure your Service Manager or tech will be able to answer your questions about the fluid leaking from your block heater. If you'd like, I'm happy to get your case escalated; just send me a PM with your VIN, dealer, mileage, daytime phone number, and full name. I'll do the rest!

Have a great day,
Crystal
__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @FordFocus @Ford
f: facebook.com/FordFocus facebook.com/Ford
FordCustomerService is online now  
 
  Reply With Quote