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Old 11-20-2012, 03:57 AM   #31
Kabigon
Focus Fanatic
 
Join Date: Jul 2011
Fan#: 88299
Location: Torrance, CA
What I Drive: 2012 sterling gray Titanium

Posts: 2,675
FF Reputation: 8 Kabigon Good Standing Member
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Quote:
Originally Posted by smizak View Post
Or they will have their "Customer Service" managers scream at people over the phone that there is nothing wrong and their cars are "operating as they are designed". Which is what happened to me, despite a visible oil leak and a Ford technician confirming the slipping during takeoff.
That is unbelievable...

I would love to know how Ford (or any dealer service department) considers an oil leak to be "normal".

EDIT: They don't.

According to TSB 11-12-13:
1) Leak?
2) Verify that it is transmission fluid (and not rust inhibitor).
3) If it is transmission fluid, replace 2 seals and clutch assembly.

Last edited by Kabigon; 11-21-2012 at 12:29 AM.
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