Ford Focus Forum, Ford Focus ST Forum - View Single Post - Issues with new 2012 Ford Focus
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Old 11-18-2012, 11:14 PM   #1761
MJune512
Focus Rookie
 
Join Date: Nov 2012
Fan#: 106401
Location: San Antonio, TX
What I Drive: 2013 Ford Focus - Gray

Posts: 3
FF Reputation: 1 MJune512 Good Standing Member
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The fact that yours is working properly gives me hope that mine will eventually be fixed. I appreciate your suggestions and will certainly explore every avenue until I get what I paid for. I agree that ultimately the responsibility falls on me to know what I am buying. However, why would I have any reason to research the fact that this is a completely new design of auto transmission? When you look up consumer reports and things on cars, the Focus ranks fairly high. They don't talk about specifics such as this. If Ford cares about customer service they should give a simple education on the transmission during the sales process. I would imagine that most consumers that buy a brand new car are expecting there to be no issues or surprises. I know that was my outlook and a reason I didn't buy used. Thanks again for your input and Ill update after tomorrow at the dealer.
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