Originally Posted by Robert1966
I've had my Focus Titanium for five months and yesterday was the first time I folded down the rear seats and turns out I have the same problem! I'll be going in for my first oil change so I'll be pointing this out to the dealer as it has to be fixed. Glad to see I'm not the only one with this problem but at the same time not happy that it's like this. I did not cause this and it's a factory issue so when I read that the dealer said it was the owner's fault for pushing the seat down too far that truly is a load of crock. Hopefully I'm not told the same.
Going to your dealership is a great first step. Additionally, you may want to contact Ford Canada and get them involved, too. You can reach them at 1-800-565-3673. If you have any questions, feel free to send me a PM.
Have a great weekend,