The funny thing is that he know spi's do it, yet couldn't tell the customer has a zetec. I wouldn't let him touch another thing. Don't blurt something out to try and gain ground with the customer if you don't know anything about it.
Sent from my iPhone 4 using FF Mobile
Will aka Misfire
2003 LX "traded in"/2010 SES "traded in"/2012 SEL Hatch "current"