For those of you who do have the clunk, please reach out to me via PM so I can get your cases documented and escalated. Zillon is doing some great work here, but it'll be helpful if I have documented cases to back up his data. If you haven't already reached out to me, please send me a PM with your VIN, dealer, mileage, daytime phone number, and full name.
Those of you who have already reached out to me, thank you. I have your information and will contact you if I need anything else.