Originally Posted by FordCustomerService
As Zillon suggested, I'm happy to get involved and get your clunking noise documented and escalated to your regional customer service manager. Please send me a PM with your VIN, dealer, mileage, daytime phone number, and full name; I'll do the rest.
you should already have mine.
2012 Ford Focus SE Sport-5 speed-203A package
Basline 1 -155.48hp 145.80 tq 93 oct. Lunchbox delete & K-N Drop in filter.
Dyno 2 -161.86 hp 151.6 tq - 93 oct. RDC 2.5" Catback & K-N Drop in filter.