Originally Posted by Zillon
...I would really appreciate any help you could offer. I've wasted far too much time, money, and energy on a problem that Ford refuses to acknowledge with it's customers...
As I mentioned to you via PM, thank you so much for all of your hard work assembling this data. I've forwarded your messages and your spreadsheet to my management team and will update you specifically and the thread generally as soon as I receive any updates or news.
As always, I'm happy to escalate any cases, address any questions or concerns, or listen to any suggestions via PM.